Privacy Policy

Privacy Policy

Introduction

Welcome to http://lakewood-panic-disorder-and-anxiety-attacks-therapy.denvermentalhealthcare.com (hereafter referred to as “Lakewood Panic Disorder and Anxiety Attacks Therapy,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and retention of data about you when you access or interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to external third-party platforms, applications, or services linked from our website. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy governs your interactions with us when:

  1. You create an account and use our applications or services as an authorized user.
  2. You visit our websites linked to this Privacy Statement.
  3. You receive communications from us, such as newsletters, emails, phone calls, or texts/SMS messages.

Personal Data Collection

We collect various types of personal data, including:

  • Account Information: Details required to set up and maintain your user account, such as name, username, email address, and password.
  • Payment Information: Data needed for processing payments, including credit card numbers, billing addresses, and payment history.
  • Financial Information: This may include bank account details or information related to insurance coverage.
  • Purchase Information: Records of products or services you have purchased from us.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP address, device ID, or location data.
  • Location Data: Information about your geographical location when you interact with our services.
  • Feedback and Reviews: Comments, suggestions, and ratings you provide to enhance our services.
  • Social Media Information: If you choose to connect our services to your social media accounts, we may collect data from these platforms.
  • Product Information: Details about products or services that interest you or that you purchase from us.

We gather this data through various methods: user input forms, account settings, transactions, browser cookies, analytics tools, and third-party service providers.

Cookies

We use cookies to enhance your experience on our website and for analytical purposes:

  • Strictly Necessary Cookies: These ensure the basic functionality of our website, such as allowing you to log in.
  • Preference Cookies: They remember settings or preferences you’ve chosen, like language or display options.
  • Analytics Cookies: Used to collect aggregated data about how visitors use our site, helping us improve its performance and content.

Users can manage non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including:

  • Providing and improving our services.
  • Complying with legal obligations.
  • Enforcing our terms of service or protecting our rights.

Once the retention period expires or when these purposes are no longer applicable, we securely delete or anonymize the data to prevent direct identification.

Security Measures

We have implemented robust security measures to protect your personal data:

  • Encryption: We use encryption for data at rest and in transit to safeguard sensitive information.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy and security standards.
  • Access Controls: Our team members have access to personal data only when necessary, and we maintain strict access protocols.

Children’s Privacy

Our services are not intended for individuals under 18 years old, and we do not knowingly collect personal information from children in this age group.

Your Rights

Depending on your location, you may have certain rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you.
  • Rectification: You have the right to request corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): In certain jurisdictions, you can ask us to delete your personal data.
  • Restriction: You may limit our use of your data under specific circumstances.
  • Portability: You can receive a copy of your data in a structured format and transfer it to another controller.
  • Objection: You have the right to object to the processing of your data for certain purposes, including direct marketing.
  • Non-Discrimination: You cannot be discriminated against for exercising your data protection rights.

To exercise these rights or for data-related inquiries, please contact our Data Protection Officer via email at dpo@lakewood-panic-disorder-and-anxiety-attacks-therapy.denvermentalhealthcare.com or by mail at:
[Address]

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Information

For any questions, concerns, or requests related to privacy, data protection, or this Privacy Policy, please contact us:

  • Email: privacy@lakewood-panic-disorder-and-anxiety-attacks-therapy.denvermentalhealthcare.com
  • Mail: Privacy Team, Lakewood Panic Disorder and Anxiety Attacks Therapy, [Address]